Groove It Services
This Master Service Agreement ("Agreement") is entered into between Groove It ("Provider") and the client ("Client").
By accessing or using Groove It services, the Client acknowledges that they have read, understood, and agreed to the following terms.
Groove It provides music direction, sound identity design, and atmosphere programming for hospitality environments. Services may include: • curated music channels • custom sound identity development • zoned music design • directed DJ sessions (if applicable) • continuous refinement and updates All services are delivered as a structured system, not as on-demand or real-time custom requests, unless explicitly agreed in writing.
The Client acknowledges that: • Groove It delivers professional music direction based on expertise, experience, and structured methodology • The service reflects a defined concept and sound identity, not subjective or individual preference • Music is one of multiple variables influencing guest experience and business performance Groove It does not guarantee: • revenue increase • customer retention • guest behavior outcomes • business performance results
The Client is solely responsible for: • maintaining functional sound systems and equipment • ensuring stable internet connectivity where required • correct installation and operation of playback systems Groove It shall not be liable for performance issues caused by third-party systems, infrastructure, or technical limitations outside its control.
All fees are agreed prior to service activation. • Payments are non-refundable unless otherwise agreed in writing • Subscription services may be canceled with prior notice, but fees already paid are non-refundable • Custom work (including sound identity design) is non-refundable once initiated Failure to comply with payment terms may result in suspension or termination of services without liability.
All systems, methodologies, music programming structures, playlists, and curation developed by Groove It remain the exclusive intellectual property of Groove It. The Client is granted a limited, non-exclusive, non-transferable license to use the service during the active service period. The Client may not: • reproduce • distribute • replicate • modify • resell any part of the Groove It system without prior written consent.
The service is licensed for use only within the Client's designated business location(s). Any unauthorized use, duplication, redistribution, or misuse is strictly prohibited.
To the maximum extent permitted by applicable law: Groove It shall not be liable for: • indirect damages • incidental damages • consequential damages • loss of revenue, profits, or business Total liability, if any, shall be strictly limited to the amount paid by the Client for the service in the most recent billing period.
Groove It reserves the right to suspend or terminate services at its discretion in the event of: • non-payment • misuse of service • breach of agreement terms
The parties agree to attempt resolution through good-faith negotiation prior to initiating legal proceedings. This Agreement shall be governed by the applicable laws of the jurisdiction in which services are provided, unless otherwise agreed in writing.
This Agreement constitutes the entire agreement between the parties and supersedes any prior agreements, communications, or understandings. If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in full force. No oral statements or prior representations shall modify this Agreement.
By accessing, purchasing, or using Groove It services, the Client confirms acceptance of these terms in full.
Questions?
hello@grooveitexperience.com